Customer Testimonials
Customer Service is Excellent and customer waiting area was very nice neat and clean and comfortable. Could not have ask for better service. Thank you!
Very efficient and clean. In and out in an hour. Outstanding.
Just purchased a new 2022 RAV4 Hybrid- waited 3 months for our car. Alex Wolff at Pinehurst Toyota was fabulous throughout the process. He regularly kept us informed on the status of our car and when it arrived had it ready to go and showed us all the “ins and outs”. Highly recommend Alex!
I’ve always been satisfied with the service I receive at Pinehurst Toyota
Service department is very friendly and helpful with answering your questions.
I just wanted to share my experience with a great Service Advisor by the name of Charlotte Erbschloe. My daughter and i drove to Pinehurst to have a diagnostic inspection done because the check engine light was on her vehicle. We tried Fayetteville because that is closer (even though we purchased it from the Pinehurst dealership); however they wouldn't be able to get to the car until sometime in June. My experience with Pinehurst will bring us back every time we called they got us in. Ms. Charlotte, explained in detail what we could expect, and also explained about ...
Service is fast & good. Nice waiting area
Great personal accross the board. If they dont have on the lot, they will get it.
Great excellent service. Less time than imagined
I tried to buy my car online, first time in my life. Cris Sanchez made my time smooth and clear from hustles of virtual shopping platforms. Thanks a lot Cris and Pinehurst Toyota
The salesperson Chris Sanchez was amazing & helpful as could be. He was as accommodating as a salesperson I have ever had. The dealership is grand, it would be somewhere that I wouldn't have to mind waiting inside while having something done with my vehicle. I highly recommend Pinehurst Toyota
They get me in whenever I have a problem and the service managers will work with me when I’m on a budget!!! I won’t go anywhere else with my Sonata!! 💙💙
Thank you to Devonte and team for making my purchase experience painless and smooth!! I love my new car!
Exceptional service, thank you so much
Everything I love the staff there
Love me some Cory in the sales department and James in service! The both always have my best interest at heart!
Great service. Easy check in and kept up to date on progress.
They actually care for their customers. Love the service department and team.
Friendly people, professional, fast service. Would recommend to all my friends and family
They helped get my car at my price
Friendly service not a long wait.
Amazing staff and excellent work.
Great service. Great waiting area.
Had a great experience buying my first car with Brandon Shields! He was very easy to speak to & very upfront & honest. I didn’t feel pushed into a car sale or like a “number” to help him meet a quota. I also brought along my dad & step mom & between the 3 of us who can be a bit distracted as we separated on the car lot several times, Brandon was able to keep us on track. He also answered any questions I had being that it was my first car buying experience & expanded on anything further ...
I highly recommend Pinehurst Toyota, they are nice kind and friendly. Thanks To gentlemen’s Kevin and Chris
Professional and courteous service; timely updates via texting; comfortable facility if you need to wait for service; shuttle service available for immediate area. Pleasure to do business with Pinehurst Toyota service department.
Professionalism, quality and timely service and employees who are happy to be there
They got great cars and will help you get your self something nice
I can’t say enough great things about my experience with Pinehurst Hyundai/Toyota of Pinehurst! Chad Holderfield, Chris (who made the paperwork a breeze), Devonte Harrison, Jamie Chase and the rest of the sales team, made my purchase of the new Tucson effortless. Chad and Jamie kept me informed regarding the new vehicles coming in. They found exactly what I wanted!Devonte was very knowledgeable about the vehicle and he showed me how all the electronics work. I would absolutely recommend Hyundai of Pinehurst for your next vehicle purchase! Amazing teamwork, gentlemen! 🌟🌟🌟🌟🌟 If I could give them more stars…...
My salesman was amazing (Brandon Shields)! I was looking to trade my car in for a used car and left there with a 2022 Toyota Camry with only 4 miles on it when I purchased it! I didn’t see that coming! If you want the BEST! Go to the BEST (Brandon Shields)!!!!!!! He’s AMAZING!
Paul and the team at Pinehurst were very easy to work with. They offered the highest trade in value for our Jeep and they were very patient as we waited on our bank. Long story short, we left with the Kona N and would drive 3 hours again to do business with Pinehurst and Paul in the future.
Need a new car, go see Brandon Shields! He was so helpful and realistic. We had such a pleasant experience with him! Pinehurst Toyota has a customer for life because of Brandon Shields and his expertise!
My service today was outstanding. I didn’t have appointment but they let me get my service done. Thank you. James Johnson 😊 thank you. Thank you to all that work on my truck.
Pinehurst Hyundai service department is the best; fast, thorough with great attention to detail! The waiting room is very comfortable and large enough to easily socially distance.
quality an the professional of the worker an.
Very courteous and kind people
They have great technicians!!!! My car was a tad dirty and they vacuumed my car😁 defiantly recommend them!!
There service dept was fast and courteous. My truck needed a part and they had it the next day.
Josh was a great service agent. Made sure car was in and out with no issues
Great service. Prompt fast and thorough. Nice facility.
Needed a Camry checked, maintenance soon light came on. I called they scheduled it for next day, it was time to rotate tires, got in and out fast, courteous and friendly.
They helped me get through a long and drawn out repair job with long waits for ordered parts, etc. James was very polite and helpful. The first young man was not easy to talk to.
Timely service !!!!!!!!!!!!!!!!!!!!
I had a dead battery and called Shannon in service for help. She was very efficient and professional in getting my problem solved. In a short period of time I was on the road again. Thanks to Pinehurst Toyota and the great service department.
Good cordial service and an accurate wait time.
Service was prompt and service rep courteous and informative. I’ll be going back here for my next maintenance service.
I’ve used Pinehurst Toyota for 6 years and have always had great experiences.
Your service department! The kind service you get when you bring your car in ! 0 to 10 you get a 10 from me! Thanks for everything!
They are knowledgeable about what they are doing and they have excellent customer service!
Honest & professional service
Very efficient and thorough in servicing my Corolla. Service reminders and follow up after service are second to none.
Service and professional response
excellent service excellent staff no problems ever car is always done and on time
This was our first service with new Highlander. We just moved here and the service was outstanding. Thank you.
Always friendly and efficient!
Quality, friendly service
Professional, and kept me in the loop with every step done to my car. My car had some extensive work done, and they worked with me, giving me every financial break they possibly could. I probably still could have gotten it done cheaper elsewhere, but I trust them to know how to work on my car versus some unknown mechanic.
They are so nice and so helpful.
Service is great! Anthony kept me well Informed!
Service was quick and easy! Highly recommend Pinehurst Toyota!!
Free coffee and sweets 😊 Very courteous staff and will make it happen for you.
Personnel was very nice. However, the pricing was high and they charge for shop supplies (ie. shop rags and stuff that should be cost of business). $122 for oil chg, filter and tire rotation.
Always get good service. Cory is very helpful, and attentive. I keep returning to Pinehurst Toyota
Service was great and Shannon is the best advisor
Easy to schedule good service friendly staff
Had a flat tire today, Saturday. No appointment, Pinehurst Toyota took care of it. No charge😊
Promo and friendly service
Friendly and efficient service all the time.
Organized and efficient Kept me informed
Painless. Easy to book . Service was done courteously and efficiently
Friendly, quick service Nice waiting area
My service was done quickly and they answered all my questions so politely. The only thing I wish I could get a cup of coffee in the afternoon.
This only goes for the sales department since I haven't gotten a chance to deal with their maintenance yet. Brandon Shields- if you want a good deal and a salesman that's on your side, ask for him. He will do anything in his power to get you the deal you want even if it means low to no commission on the sale. I have had the pleasure of buying two vehicles from Pinehurst Toyota and only deal with Brandon. He's attentive, listens to your wants and needs, gives it to you how it is and doesn't ...
Quickest 5,000 mile check up (inspection and tire rotation) ever! Took 27 minutes, from start to finish!
Ease of scheduling. Professional service. Friendly staff. Exceptionally clean facility. Nice customer waiting area.
I had an engine issue that was related to a previous recall. They quickly fixed my car free of charge and everyone I interacted with in the service department was professional and courteous.
Quick, affordable, friendly, and expert analysis and repair. Thank you!
The service department at Pinehurst Toyota is truly top notch. Josh Sinacori deserves a special shout out. Josh made every effort to see that my vehicle issues were dealt with immediately, expertly, and with lots of attention to my convienence. This was my 1st visit to Pinehurst Toyota and I'll be back! SERVICE is understood here.
Nice customer service members. Great service and extremely efficient and doesn't take very long.
Service Department was efficient and friendly. Definitely would recommend them.
Very helpful and friendly staff.
Friendly and knowledgeable staff
Fast friendly service. Anthony in the service department was the best!
Kind and hospitable . Nice accommodations
Shannon kept me informed of the progress with my car. The waiting room was comfortable, and I was offered a bottle of water. The work done on my car seems to have been well done. Mary McNeill
👍 great service and great location
Great service , great people ! Especially Josh behind the service desk. I received bad news that the motor in my car blew ! Josh told me not to worry. Within 3 weeks I was driving my car with a new motor. Best part was there was a recall I was unaware of !!! Didn’t cost me a dime ! I will bring my car back to them before anyone else for sure ! Thanks
The service department was very friendly and efficient . They got the required work done quickly .
I was totally impressed with the quality and service at Pinehurst Toyota!! Mark was very kind and efficient in getting my car in and out for its first service and would highly recommend Pinehurst Toyota!!
It a good place to look for new ride
Friendly, helpful service members.
All of the service advisors are great Service techs too
It was great service and she was really on top of things!
All went well nice personnel great showroom
Professionally organized service department with quality service staff and friendly environment.
My first visit and I was impressed!!! Service personnel were very pleasant and provided excellent service. They kept me informed on the status of my car while I sat in a very comfortable waiting area. I enjoyed breakfast and read a book while I waited. Does not get much better than that. Thank you! I will be back.
Love coming to this place! Everyone is very nice and attentive! We are not local and drive out there just to get service here! Mr. John is our favorite!!!! HIGHLY RECOMMENDED this place!!! Thank you Pinehurst Toyota/Hyundai!!!
I purchased from Pinehurst Toyota solely because Ryan Meadows was straight up with information, he was patient and not pushy. He is the kind of guy you want to buy a car from. I highly recommend him and hope he advances quickly in his career. You won't go wrong with this guy.
Staff is friendly and knowledgeable. I trust them to keep my car running smooth and dependable. It just went over 369k miles and still going strong.
I took my 2019 highlander in for oil change & tire rotation! They accidentally chipped sum of the coating off my rims,but they had them fixed & I'm totally satisfied with how things turned out! They will continue to have my business!
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