Customer Testimonials
I purchased from Pinehurst Toyota solely because Ryan Meadows was straight up with information, he was patient and not pushy. He is the kind of guy you want to buy a car from. I highly recommend him and hope he advances quickly in his career. You won't go wrong with this guy.
My first Pinehurst Toyota purchase! Coming from a girl who worked in a Subaru dealership for years. So I can’t say enough about salesman, Gil Aponte. He was very knowledgeable, friendly, and was eager to make a sale, yet not pushy, and answered all my questions. Btw, I had previously stopped at this dealership to buy, but a different salesman was quite green and over the top. Anyway, I sat down to haggle the price with the lack of personality general manager (who amid Covid came out to shake my hand wearing his mask over his mouth only for ...
We are very happy with the equipment installtion for our 2020 Toyota Tacoma. The new building has a very warm and inviting feel:) look forward to future visits maintaining our New Truck.
Our experience with Pinehurst Toyota was exceptional. They gave us the best deal in the area. JQ our salesman was very knowledgeable about the Highlander that we purchased. He explained all the changes to the 2020 and answered our questions!
My wife and I were met by the most professional salesman in our history of car shopping. Tim Dunne is a true professional. We both felt comfortable during the process due to the knowledge and attitude of Tim Dunne. Tim has our future business as well. Top quality gentleman is Tim Dunne.
Great buying experience. Our salesman, Brandon Shields, worked tirelessly to be sure we got the right vehicle for our family. The sales manager and finance department were also outstanding.
I purchased a car and it was a very smooth process. I recently went for car maintenance.The price was very reasonable. The customer service was great.
I worked with Mr. Bobbie Person. Very professional and friendly guy. Bobbie once got me a car years back when I was in Ghana, West Africa before moving here to the states. Upon moving to the state, I contact him when I needed a car and told him what I want. He went out of his way looking and searching till found me exactly what I needed and in my budget. The used mazda cx-5 he got me was excellent and in perfect shape. I am a happy customer because of Bobbie and his managers. I will be going back ...
Recently purchased a new Highlander from this dealership. There was an initial misunderstanding and I was very frustrated; however, the General Manager called me and listened calmly to my frustrations. Within a few days (at my convenience), I went to the dealership and met personally with him. He quickly resolved my problem and I am now a happy customer. Over the years I have purchased 5 or 6 vehicles from Pinehurst Toyota and each purchase was a pleasant experience. I love my new Highlander.
Experienced people that make the deal easy and quick. I had a difficult deal and they made it seem easier then it looked. thanks to Bobbie and his manager.
The staff at Pinehurst Toyota was exceptional. My purchase went quickly and efficiently.All my questions were answered and needs met. Tim Dunne and the rest of the folks are outstanding
I did my homework, chose my vehicle and went to USAA to get my financing. The USAA car buying service recommended this dealer and two others in my area. I made the drive to Pinehurst Toyota and was not disappointed with the car buying experience they provided.
They had great interpersonal care between them and my wife and I. They were not overbearing, but provided feedback and suggestions on car and price. They were very professional in how they performed their services. I would highly recommend purchasing a vehicle with them. I dealt with Tim Dunne in sales department. Highly recommend you working with him!!!!
I have bought 3 cars here over the years. Will absolutely continue to work with them in the future. Also service all my cars here. Takes a little time because they need a bigger department, but once they build, should be great.
Second car purchase in 6 months. Robbie p and andy c are a pleasure to deal with. Only took 3 hours from the time i got on the lot and left with my new truck. I have waited over 3 hours at hendrick for them to bring me what they consider a good deal. Pinehurst has better prices and better staff.
All my dealings before and after the sale have always been done in my best interest. I was prompted to write this because I read some of the negative comments. I thought I was reading about a different dealership. While I am sure there been. Problems from time to time in the buying and service process I don't believe for a minute that all is not done to try to satisfy the customer. Someone used chad and Robbie's name in their negative comments. Wow. I hope all will see this comment. In closing thanks for way we been ...
Won't waste much time, but would like to share with others considering buying a new car. Offered 3K+ more than other dealers for my trade and saved me over 2K on the price of our new car over the same car at other dealers. Easy, no haggle buy.
Negotiating for a new car at some other dealerships can be about as much fun as a root canal. Pinehurst Toyota is a refreshing exception. I got an internet deal that was real...and really good. The process was smooth and professional, throughout. It concluded in delivery of the exact 2014.5 Toyota Camry XLE Hybrid that I'd specified. Most of my interaction was with Charlie Mitts (Internet) and Robbie Person (Sales), both a distinct pleasure to work with, but that description applies to everyone I met at Pinehurst Toyota. Of course a great deal is nothing unless the car is ...
I had to have some pretty expensive repairs done on my 2005 330 Lexus SUV. Everyone was very pleasant, very helpful. I was given a "loaner Toyota Corolla" at no expense to me, while two days of work was being done. The ONL:Y reason I checked good and not great for the price is that I have NO idea what this kind of work and repair should cost or would have cost at Johnson Lexus in Raleigh. It was very expensive but my guess is that it would have been as much or more at a Lexus dealership. As ...
Alex Hardy was an extremely professional service advisor. 10 out of 10. Rich Silva really helped me out also. great service from the whole staff.
Both of my parents and I have done business with Robbie Person in the past. I bought a Yaris from Robbie in 2008, and was very pleased with my experience at that time. Since I commute a long distance and travel a lot otherwise, I came into the dealership this time (Feb. 2014) considering getting a Prius C hybrid. I test drove a Prius C in the Absolutely Red color. On a whim, and at the suggestion of a fairly young family member, I drove home one in the Habanero color. The more I looked at the peachy orange color, the more ...
Sometimes in life saying thank-you to a person does just not seem to suffice. One such person is Chris Ehnes. Of course, over the past eight years that Chris has been helping me with our cars, I've always thanked him. However, he may not really know the extent to which I have meant that thanks. Therefore, I decided to write this note to express how very much Chris's assistance has meant to me. It is my hope that you'll pass that along to Chris. In closing, although Chris is the one person that I have primarily dealt ...
I was contacted by Pinehurst Toyota for the initial service on my 2013 Toyota Camry. All systems were checked, fluids topped off as necessary, and the tires were rotated. I was in and out within 45 minutes and the people I dealt with were courteous, informative and professional. Excellent experience. Thank you.
We were very pleased with the service. My husband and I were in town for a job interview. After the interview we decided to checkout the dealership for my mother who was looking to purchase a new car. We were met with such friendly service. We contacted my mother and advised her to fill out an online finance app. Long story short my mother who lives 3 hours away was able to come back and pick up her new car.
We wanted a Toyota Rav4 with our preferred color and options. The vehicle we desired was unavailable in our local area. At this point, we were not given an option to order a vehicle suiting our needs. This was when we got in touch with Rachael. Rachael was our only point of contact at PineHurst Toyota during the process. She advised us to order the vehicle directly from Toyota. Although initially apprehensive about ordering directly, Rachael was upfront with everything and put us at ease through the whole deal. The promptness in returning our emails and phone calls provided a ...
I only interacted with the dealer by phone and email while shopping for a new car. Rachael's prompt response to my initial inquiry set the positive tone that carried through the entire experience. I always felt that I was in control of the process, never rushed or pushed like some dealers. Rachael was my single point of contact throughout the selection and negotiation process. The continuity made me feel valued as a person, not just a faceless possible sale. Don't lose that personal touch. The dealer offered a competative price for the vehicle I wanted. Unfortunately, it did ...
Mrs. Schulz and Mr. Zimmerman were outstanding and respectful. I spent about a month searching for a vehicle that I really wanted and never got the response i recieved from these two. I know from now on I do plan on reccomending this dealershihp to any and all. The service is great and they will go out of their way to make it possible for you to drive your dream car home.
We had a great experience at Pinehurst Toyota in early April 2010, as we were in the market for a Toyota 4Runner. We personally worked with Craig Zimmerman, who was friendly, knowledgeable, and very willing to answer all the questions we had during our purchasing process. We ended up buying a used Toyota 4Runner, which we were able to get at an excellent price. Craig is by far the best salesman I have ever encountered at any auto dealership. His kind and professional attitude, in addition to the extreme effort he put into making sure we were happy, was noticed and ...
I had an outstanding experience at Pinehurst Toyota. I found a vehicle I wanted to purchase that wasn't even on their lot, but they contacted the dealer, appraised my trade-in, and came to an agreement with me within a few hours of my original call. Rachael (Customer Satisfaction) was more than eager to help me get the vehicle I wanted to their lot, Steve (Sales) was a "straight-shooter" when discussing the deal, Chad (Sales Manager) put me in the best possible financial situation based on my facts and numbers, and Don (Finance & Insurance) was helpful when ...
My experience with Pinehurst Toyota was good. Keith Campbell did a great job to put me in the car I wanted. I love my Kia, Forte. I am very satisfied with the purchase. Yes, I would highly recommend Pinehurst Toyota to all of my family and friends. Thank you!
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